RFQ Automation

How to Write a Winning RFQ Response: Templates and Examples

Learn how to write a winning RFQ response with practical templates, real-world examples, and best practices to improve quotation quality and increase your chances of winning more business.

RFQ AutoPilotRFQ-to-Quote Workflow
01
Incoming RFQEmail, PDF or web page
02
Details extractedProducts, quantities and terms
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Branded quote readyReview, export and reply
Practical guideBack to all articles

A winning RFQ response does more than provide a price.

It shows the buyer that your company understands the requirement, can deliver reliably, and is easy to work with.

Many suppliers lose opportunities even when their pricing is competitive. Their quotation arrives late, important questions remain unanswered, product details are unclear, or the email contains nothing more than:

“Please see attached.”

Buyers often receive several quotations for the same request. They may compare price, quality, delivery, payment terms, technical compliance, and supplier reliability.

Your response must make that comparison easy.

A strong RFQ response should be accurate, complete, professional, and simple to review. It should clearly explain what you are offering, what the price includes, when you can deliver, and what the buyer should do next.

What Is an RFQ Response?

An RFQ response is a supplier’s formal reply to a buyer’s Request for Quotation.

It normally includes:

  • Confirmation that the request was reviewed
  • Product or service details
  • Quantities
  • Unit prices
  • Total pricing
  • Delivery information
  • Payment terms
  • Quote validity
  • Assumptions
  • Exclusions
  • A professional quotation document

The response may be sent through email, a supplier portal, procurement software, or a formal bidding system.

For many small and medium-sized businesses, the complete process still happens through Gmail or Outlook.

What Makes an RFQ Response “Winning”?

A winning response gives the buyer enough confidence to move forward.

It should answer five questions immediately:

  1. Are you quoting the correct products or services?
  2. What is the complete price?
  3. When can you deliver?
  4. What terms and conditions apply?
  5. What should the buyer do next?

The response does not always need to be the cheapest.

Many buyers will accept a higher price when the supplier provides:

  • Better delivery
  • Clearer communication
  • Stronger quality
  • More reliable availability
  • Better warranty
  • Easier payment terms
  • Lower total cost
  • Reduced purchasing risk

Professional presentation also matters.

A confusing response creates extra work for the buyer. A clear response makes the purchasing decision easier.

How to Review an RFQ Before Responding

Do not begin pricing after reading only the email subject.

Review the complete request, including all messages and attachments.

Confirm:

  • Buyer’s company name
  • Contact person
  • RFQ number
  • Submission deadline
  • Products or services requested
  • Part numbers
  • Quantities
  • Units of measurement
  • Technical specifications
  • Drawings
  • Delivery location
  • Required delivery date
  • Currency
  • Payment requirements
  • Quality or certification requirements
  • Required response format

Check for revised files

The buyer may send updated information later.

Look for messages such as:

  • Please use the revised quantity sheet.
  • The new drawing replaces the previous version.
  • Delivery requirements have changed.
  • Please disregard the original specification.
  • An additional line item has been added.

Using an outdated attachment can make the complete quotation incorrect.

Identify missing information

Do not silently guess important details.

Ask the buyer to clarify:

  • Quantity
  • Material grade
  • Product model
  • Drawing revision
  • Delivery address
  • Required delivery date
  • Shipping responsibility
  • Currency
  • Accepted alternatives

Specific questions usually receive faster answers.

For example:

“Please confirm whether the required quantity for Item 3 is 500 units or 5,000 units.”

This is better than:

“Please provide more information.”

The Structure of a Winning RFQ Response

A complete response normally has two parts:

  1. The response email
  2. The attached quotation

The email should be concise.

The quotation should contain the detailed commercial offer.

Part 1: The RFQ Response Email

The email should include:

  • A clear subject line
  • Acknowledgment of the RFQ
  • Confirmation that the quotation is attached
  • A short summary of the offer
  • Important delivery or validity information
  • Any major assumption
  • A clear next step

Use the buyer’s reference whenever possible.

Examples:

  • Quotation for RFQ #1048
  • RFQ #1048 Response – ABC Industrial
  • Quotation Submission – Stainless Steel Components
  • Pricing Response for Project Delta
  • Revised Quotation – RFQ #1048 Rev. 2

Avoid vague subjects such as:

  • Quote
  • Pricing
  • Attached
  • Response
  • New quotation

A clear subject helps the buyer locate your response later.

Part 2: The Professional Quotation

The quotation should include:

  • Your company name and logo
  • Company contact details
  • Customer details
  • Quotation number
  • Buyer’s RFQ reference
  • Issue date
  • Expiration date
  • Product or service table
  • Quantity
  • Unit price
  • Total price
  • Discounts
  • Taxes
  • Shipping
  • Grand total
  • Delivery terms
  • Payment terms
  • Warranty
  • Assumptions
  • Exclusions
  • Acceptance instructions

The buyer should not need to search through the email thread to understand your offer.

How to Write the RFQ Response Email

A strong response email can be short.

The purpose is to introduce the quotation, highlight key information, and make the next step easy.

RFQ Response Email Template

Subject: Quotation for RFQ #[RFQ Number]

Dear [Buyer Name],

Thank you for the opportunity to respond to RFQ #[RFQ Number].

Please find our quotation attached for the requested [products/services]. The quotation includes pricing, estimated delivery, payment terms, and a validity period of [number] days.

Key details:

  • Total quotation value: [Amount and currency]
  • Estimated delivery: [Delivery time or date]
  • Payment terms: [Terms]
  • Quote validity: [Validity period]

Our offer is based on the specifications and quantities provided in [document or revision reference]. Please let me know if you would like us to review alternative quantities, delivery options, or product substitutes.

We appreciate the opportunity and look forward to your feedback.

Best regards,

[Name] [Job Title] [Company] [Phone] [Email]

Short RFQ Response Template

Subject: RFQ #[RFQ Number] – Quotation Attached

Hi [Buyer Name],

Thank you for sending RFQ #[RFQ Number].

Our quotation is attached and includes pricing for the requested items, estimated delivery, payment terms, and a [number]-day validity period.

Please let me know if you need revised quantities, alternative products, or any additional information.

Best regards,

[Name] [Company]

RFQ Response Template With Clarifications

Sometimes you can provide a quotation while clearly explaining the assumptions used.

Subject: Quotation and Clarifications for RFQ #[RFQ Number]

Dear [Buyer Name],

Thank you for the RFQ.

Please find our quotation attached. We prepared the offer based on the information provided and used the following assumptions:

  • [Assumption 1]
  • [Assumption 2]
  • [Assumption 3]

Before final order confirmation, please clarify:

  • [Question 1]
  • [Question 2]

Any changes to the quantities, specifications, delivery location, or required date may affect the final pricing and lead time.

Please let me know if you would like us to revise the quotation after confirming these details.

Best regards,

[Name] [Company]

RFQ Response Template When You Cannot Quote Every Item

Do not hide missing items.

Make the limitation clear.

Subject: Partial Quotation for RFQ #[RFQ Number]

Dear [Buyer Name],

Thank you for inviting us to quote for RFQ #[RFQ Number].

Please find our quotation attached for the items we are currently able to supply.

We have not quoted the following items:

  • [Item number and reason]
  • [Item number and reason]

For the quoted items, the offer includes unit pricing, delivery, payment terms, and quote validity.

Please let me know if you would like us to suggest alternatives for the unquoted items.

Best regards,

[Name] [Company]

RFQ Response Template for a Revised Quote

Subject: Revised Quotation – RFQ #[RFQ Number]

Dear [Buyer Name],

Please find attached our revised quotation for RFQ #[RFQ Number].

The revision includes the following changes:

  • [Updated quantity]
  • [Revised pricing]
  • [Changed delivery date]
  • [Added or removed item]
  • [Updated commercial term]

This revised quotation replaces our previous version dated [date].

Please use quotation #[Quote Number] Rev. [Revision] for your review.

Best regards,

[Name] [Company]

RFQ Response Template for an Urgent Request

Subject: Urgent Quotation Response – RFQ #[RFQ Number]

Dear [Buyer Name],

Thank you for your urgent request.

Please find our quotation attached. Based on current availability, we can offer:

  • Quantity: [Quantity]
  • Unit price: [Price]
  • Earliest delivery: [Date]
  • Shipping method: [Method]
  • Quote validity: [Period]

The delivery schedule is subject to order confirmation by [date and time].

Please contact me if you would like us to reserve the available stock or review an expedited option.

Best regards,

[Name] [Company]

RFQ Response Template When You Need More Time

Do not ignore the deadline.

Acknowledge the request and provide a realistic timeline.

Subject: RFQ #[RFQ Number] – Response Timeline

Dear [Buyer Name],

Thank you for sending RFQ #[RFQ Number].

We are currently reviewing the technical and commercial requirements. Because the request includes [custom specifications, multiple line items, supplier pricing, or another reason], we require additional time to prepare an accurate quotation.

We expect to submit our complete response by [date and time].

Please let me know if this timing supports your evaluation schedule.

Best regards,

[Name] [Company]

Example of a Professional RFQ Quotation

A quotation table may look like this:

Item Description Quantity Unit Price Total
1 Stainless steel bracket, Part SB-104 500 $8.50 $4,250.00
2 Mounting hardware kit 500 $1.20 $600.00
3 Custom packaging 500 $0.75 $375.00
Summary Amount
Subtotal $5,225.00
Shipping $450.00
Tax $0.00
Grand Total $5,675.00

Commercial Terms

  • Delivery: Four weeks from order confirmation
  • Payment terms: Net 30
  • Quote validity: 30 days
  • Currency: USD
  • Shipping terms: Delivered to the listed customer address
  • Warranty: 12 months against manufacturing defects

Assumptions

  • Pricing is based on an order quantity of 500 units.
  • The quotation is based on Drawing SB-104 Rev. C.
  • No changes to material or tolerance are included.
  • Delivery begins after final drawing approval.

Exclusions

  • Installation is not included.
  • Customs duties outside the quoted destination are excluded.
  • Expedited shipping is available at additional cost.

This format makes the offer easier to review and compare.

How to Make Your RFQ Response More Persuasive

A winning response should remain factual, but it can also communicate value.

Show that you understand the requirement

Reference the buyer’s product, project, or RFQ number.

For example:

“Our quotation is based on the 500-unit production requirement and Drawing Rev. C.”

This reassures the buyer that you reviewed the correct information.

Highlight your strongest advantage

Your advantage may be:

  • Faster delivery
  • Local inventory
  • Better warranty
  • Technical support
  • Lower shipping cost
  • Flexible quantity options
  • Proven industry experience
  • Strong quality controls

Keep the statement specific.

Weak:

“We provide the best quality and service.”

Stronger:

“We currently have the requested material available and can begin production within three business days of approval.”

Offer alternatives

When the original requirement is expensive or unavailable, provide options.

For example:

  • Standard delivery and expedited delivery
  • Original product and approved equivalent
  • Several quantity levels
  • Different packaging options
  • One-time purchase and annual volume pricing

Options can help the buyer find a workable solution without contacting another supplier.

Make the next action clear

Tell the buyer how to proceed.

Examples:

  • Reply with approval.
  • Send an official purchase order.
  • Confirm the selected quantity.
  • Approve the drawing.
  • Choose the preferred delivery option.
  • Contact us to discuss revised terms.

A quotation without a next step can become inactive.

How to Handle Pricing in an RFQ Response

Pricing should be complete and easy to understand.

Include:

  • Unit price
  • Extended price
  • Currency
  • Quantity basis
  • Discounts
  • Shipping
  • Taxes
  • Additional fees
  • Grand total

Avoid hidden costs

Unexpected charges damage trust.

Clearly state whether the offer excludes:

  • Freight
  • Duties
  • Tooling
  • Installation
  • Testing
  • Packaging
  • Taxes
  • Travel
  • Maintenance

Use quantity-break pricing where helpful

For example:

Quantity Unit Price
100 $12.00
500 $9.50
1,000 $8.25

This helps the buyer evaluate future volume and may increase the order size.

Protect your margin

Do not reduce the price automatically just because the buyer requested the “best price.”

Review:

  • Material cost
  • Labor
  • Supplier cost
  • Shipping
  • Overhead
  • Payment terms
  • Warranty risk
  • Profit margin

Winning an unprofitable order is not a successful RFQ response.

How to Write Assumptions and Exclusions

Assumptions and exclusions protect both parties.

They explain the conditions behind the quotation.

Useful assumptions

  • Pricing is based on the stated order quantity.
  • Delivery begins after final technical approval.
  • The buyer will provide access to the site.
  • The quoted material matches the attached specification.
  • Production will follow Drawing Rev. D.
  • Standard packaging is included.

Useful exclusions

  • Installation is excluded.
  • Expedited shipping is not included.
  • Taxes and duties are excluded unless shown.
  • Custom testing is not included.
  • Changes after approval may require revised pricing.
  • Third-party certification is excluded.

Keep assumptions clear and reasonable.

Do not use them to hide major limitations.

Common RFQ Response Mistakes

Responding Late

A competitive quotation may not be considered if it arrives after the deadline.

Record the deadline immediately and create an earlier internal deadline.

Sending Only “Please See Attached”

This gives the buyer no summary, context, or next step.

Quoting the Wrong Revision

Always confirm the latest drawing, spreadsheet, or specification.

Missing Line Items

Compare the final quotation against the original RFQ before sending.

Using Unclear Product Descriptions

Include part numbers, materials, models, or specifications where relevant.

Hiding Shipping and Additional Costs

A low unit price with unclear extra fees creates distrust.

Making Unrealistic Delivery Promises

Confirm inventory, supplier lead times, production capacity, and shipping before committing.

Forgetting Quote Validity

Pricing may change.

State how long the offer remains valid.

Using an Unprofessional File Name

Avoid:

  • Final Quote.pdf
  • New Quote Final 2.pdf
  • Updated Price.pdf

Use:

YourCompany-Quotation-RFQ-1048.pdf

Sending the Wrong Attachment

Open the final PDF before sending it.

Confirm that the correct document is attached.

Failing to Follow Up

Many quotes are neither accepted nor rejected immediately.

A follow-up can restart the conversation.

The RFQ Response Pre-Send Checklist

Before sending, confirm:

Customer and Reference

  • Customer name is correct.
  • Contact person is correct.
  • RFQ number is included.
  • Your quotation number is included.
  • The email subject is clear.

Products and Services

  • Every requested line item is included.
  • Part numbers are correct.
  • Descriptions are clear.
  • Quantities match.
  • Units of measurement are correct.
  • The latest revision was used.

Pricing

  • Unit prices are correct.
  • Extended totals are accurate.
  • Discounts are approved.
  • Shipping is included or explained.
  • Taxes are included or explained.
  • Currency is shown.
  • Grand total is correct.

Commercial Terms

  • Delivery is realistic.
  • Payment terms are included.
  • Quote validity is included.
  • Warranty is clear.
  • Assumptions are listed.
  • Exclusions are listed.

Final Communication

  • The correct PDF is attached.
  • The file name is professional.
  • The response email is concise.
  • The next action is clear.
  • The quote is being sent before the deadline.

How to Follow Up After Sending an RFQ Response

Do not assume silence means rejection.

The buyer may be waiting for internal approval or other supplier responses.

A simple follow-up schedule may include:

  • Confirmation shortly after sending
  • First follow-up after two business days
  • Second follow-up several days later
  • Final follow-up before quote expiration

RFQ Follow-Up Template

Subject: Follow-Up on RFQ #[RFQ Number]

Hi [Buyer Name],

I wanted to follow up on our quotation for RFQ #[RFQ Number].

Please let me know if you need any clarification, revised quantities, alternative products, or updated delivery options.

We would be happy to review the offer based on your current requirements.

Best regards,

[Name] [Company]

Final Follow-Up Before Expiration

Subject: Quotation Expiration – RFQ #[RFQ Number]

Hi [Buyer Name],

Our quotation for RFQ #[RFQ Number] is currently valid until [date].

Please let me know if the opportunity is still active or if you need revised pricing, quantities, or delivery information before the quote expires.

Best regards,

[Name] [Company]

How RFQ Automation Improves Response Quality

Creating a professional RFQ response manually can require several tools.

Employees may switch between:

  • Gmail or Outlook
  • PDF attachments
  • Excel sheets
  • Pricing files
  • Word templates
  • Calculators
  • PDF software

They repeatedly copy customer information, product descriptions, quantities, terms, and totals.

This slows turnaround and increases the chance of mistakes.

RFQ automation can help teams:

  • Organize incoming RFQ information
  • Create editable line items
  • Reduce repetitive data entry
  • Reuse company information
  • Apply consistent branding
  • Calculate quotation totals
  • Generate professional PDFs
  • Preview response emails
  • Prepare replies faster

Employees should still review products, quantities, pricing, availability, delivery, and commercial terms.

Automation prepares the response.

Your team remains responsible for the decision.

A Faster Way to Create RFQ Responses in Gmail and Outlook

Many suppliers, manufacturers, wholesalers, distributors, and B2B teams manage quotation requests through email.

RFQ AutoPilot is a lightweight Chrome extension designed to streamline the RFQ-to-quote workflow directly inside Gmail and Outlook.

It helps teams:

  • Organize RFQ details
  • Build editable quotation line items
  • Reuse business information
  • Add logos and brand colors
  • Generate professional PDF quotations
  • Preview customer emails
  • Prepare responses more efficiently

Instead of rebuilding every quotation from an email, spreadsheet, and blank document, employees can begin with a more organized workflow.

This helps businesses respond faster while keeping pricing and final approval under human control.

Helpful RFQ and Procurement Resources

Frequently Asked Questions

What should an RFQ response include?

It should include the RFQ reference, product or service details, quantities, prices, delivery, payment terms, quote validity, assumptions, exclusions, and a professional quotation document.

How long should an RFQ response email be?

The email should usually be short. Include a brief acknowledgment, quotation summary, important terms, and next action. Put the detailed offer inside the attached quotation.

Should an RFQ response include shipping?

It should clearly state whether shipping is included, excluded, or quoted separately.

What is quotation validity?

Quotation validity is the period during which the pricing and terms remain available.

Should I provide alternatives in an RFQ response?

Yes, when alternatives help solve availability, budget, delivery, or technical problems. Clearly separate the alternatives from the primary offer.

How can I make an RFQ response stand out?

Respond on time, follow the buyer’s requested format, use clear pricing, provide realistic delivery information, create a professional quotation, and make the next action simple.

What should I do when the RFQ is incomplete?

Ask specific clarification questions. Do not silently assume important quantities, specifications, materials, or delivery requirements.

Can I send a partial quotation?

Yes. Clearly identify which items are quoted, which are not, and why.

How often should I follow up?

A first follow-up after two business days is a practical starting point, depending on the deadline and deal value.

How does RFQ AutoPilot help create RFQ responses?

RFQ AutoPilot helps organize incoming RFQ details, build editable line items, generate branded PDF quotations, and prepare professional email responses inside Gmail and Outlook.

Make It Easy for the Buyer to Say Yes

A winning RFQ response is not the longest response.

It is the clearest.

The buyer should be able to understand what you are offering, what it costs, when it can be delivered, and what conditions apply without searching through several documents.

Respond on time. Use the correct specifications. Show complete pricing. Explain your assumptions. Provide a clear next step.

These fundamentals can make your company easier to evaluate and easier to trust.

Download the RFQ AutoPilot Chrome extension to organize incoming RFQs, reduce manual data entry, and create professional quotation responses faster inside Gmail and Outlook.